Step 1 : Book a cheap hotel nearby your embassy; the waiting time frame is approximately 7-9 days.
Recommendations
For Indians : New Seasons at Riverside (Their restaurant serves Indian and halal food).
**Average price from Agoda is 15 – 23 USD per night.
For Indonesians: Angkor Mithona Guest House (Padang Nusantara serves muslim Indonesians food)
Estimated costs for 7 – 9 days : 120 USD
Step 2 : Passport Photo Taking
Check Photo Requirements:
Research your embassy's specific passport photo requirements (size, background color, etc.) before heading out.
Avoid wearing earrings or other accessories, as some embassies might reject photos with them.
Recommended Photo Shop:
Good Luck Photo Shop
Address: HW4G+88Q, Samdach Preah Sihanouk Boulevard, Phnom Penh
Opening Hours: 7 AM to 8 PM
Fee: Less than 1 USD
Special Note for Indonesian Citizens:
Indonesian citizens do not need to visit an external photo shop as their embassy offers photo-taking services onsite.
Step 3: Lodge a Police Report at the General Department of Identification (GDI)
Visit Early: Arrive at the GDI as early as possible in the morning to avoid long waiting times.
Important Note: Avoid visiting the nearest police station, as they might charge between $150 and $200 for the report.
Operating Days:
Monday to Friday
Operating Hours:
Morning: 8:00 AM – 11:30 AM
Afternoon: 2:30 PM – 4:30 PM
Processing Fee: Amount: $50
Payment Methods: ABA (bank transfer) or cash
Step 4: Visit Your Embassy
After Receiving the Police Report: Head directly to your embassy (if one is available in Phnom Penh), preferably in the morning.
Required Documents:
Completed application form.
Passport-sized photos.
Police report.
Flight ticket.
Processing Timeline:
Your embassy will typically ask you to return in 3 working days to collect your temporary passport.
For Countries Without an Embassy in Phnom Penh
Nearest Embassy: Contact your embassy in Bangkok (Thailand) or Ho Chi Minh City (Vietnam).
Alternative Options: Some embassies have a representative in Phnom Penh to assist with documentation. Others may use DHL to send your documents and temporary exit letter to your hotel.
Processing Fee:
Range: $7 – $20, depending on the embassy.
Step 5: Visit the Department of Immigration
Morning Visit:
Head to the Department of Immigration opposite Phnom Penh Airport by 10:30 AM.
Line up at the "Exit Visa" counter.
Fill out the application form provided by the officers.
Same-Day Afternoon Return:
Return at 3:00 PM to pay the required fees:
Processing Fee.
Overstay Fees (if applicable).
Next-Day Collection:
Return the following day at 10:00 AM.
Proceed to the right counter to collect your tempoary passport and/or exit letter
Address:
**Opposite Phnom Penh Airport
Operating Days
Monday to Friday excluding Public holidays
Opening hours
8am to 5pm
Processing Fees
30 USD in cash only
Overstay Fee
10 dollars a day
Step 6: Home Sweet Home
With your temporary passport and exit visa ready, proceed to the airport.
Board your flight and safely return home.
Upon arrival, visit your local passport office to apply for a new permanent passport.
Additional Resources during your stay
SIM card:
Smart Shop Phnom Penh Riverside
Address: No. 129Eo, Preah Sisovath Blvd., Sangkat Watphnom, Phnom Penh
Hours:
Sunday 7:30 AM–9 PM
Monday 7:30 AM–9 PM
Tuesday 7:30 AM–9 PM
Wednesday 7:30 AM–9 PM
Thursday 7:30 AM–9 PM
Friday 7:30 AM–9 PM
Saturday 7:30 AM–9 PM
Western Union if your family is transferring money from overseas to facilitate your stay. Western union only allow actual passport to collect cash otherwise, they also accept a letter from your embassy indicating your identity
Download GRAB App for transport instead of hailing one on the street. The price difference is 4 to 5 times more.
Additional Useful information on Flight Ticket Estimation
Example
Monday: GDI and Embassy
If the collection of passport falls on a Wednesday, your flight ticket would be Friday afternoon after 3pm to play safe.
If the collection of passport falls on a Thursday, your flight ticket would be Monday afternoon after 3pm to play safe.
Lost your passport in Cambodia? Check out our step-by-step guide to navigate this stressful situation with ease. If you have travel tips or experiences to share, feel free to write for us and help fellow travelers!